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Ultimate Setup Guide: Avov TV Online

The AVOV TVOnline is a small set-top box that turns any TV into an IPTV player. It connects to your TV with an HDMI cable, to the internet by Wi-Fi or cable, and then signs in to your Pro IPTV Masters service through a portal address.

This guide walks you through the whole setup: identifying your AVOV model, connecting the box, entering the portal address, checking the program guide, and fixing the most common problems, including “STB blocked”, missing channels, and buffering.

Before You Set Up: What You Need

Have these ready before you start. It will make the setup go smoothly:

An AVOV TVOnline box, its remote, the power adapter, and an HDMI cable.
A TV with a free HDMI port, and an internet connection — Wi-Fi or an ethernet cable.
Your Pro IPTV Masters login details from your email — your portal URL, and your Xtream Codes username and password or M3U URL.
The box’s MAC address — printed on the sticker on the bottom or back of the box.

How to Set Up Your AVOV TVOnline in 6 Steps

Step 1: Identify Your AVOV Model

Look at the sticker on the bottom or back of the box. It shows the model name — for example, TVOnline, TVOnline+, or TVOnline 4K — and the MAC address. Write the MAC address down: you need it later, and it is also how the service identifies your box. If the sticker is worn, you can also find the model and MAC in the box settings after you turn it on.

Step 2: Connect the Box to Your TV and Power

Plug the HDMI cable into the box and into a free HDMI port on your TV, then plug in the power adapter. Switch your TV to that HDMI input. Insert the batteries in the remote. The box should show the AVOV start screen within a few seconds.

Step 3: Connect to the Internet

Connect the box to your home internet. An ethernet cable is the most reliable choice for watching live TV. If you use Wi-Fi, open Settings, choose your Wi-Fi network, and enter your Wi-Fi password. Check that the box shows it is connected before you continue.

Step 4: Enter the Portal Address

Open the TVOnline app on the box. Go to its settings or portal setup and enter the portal URL from your login email, exactly as it is written. If the app asks for a username and password, enter the Xtream Codes details from the same email. Save the settings, then restart the app or the box so it connects to the portal.

Step 5: Register the Box with Its MAC Address

Your service identifies your box by its MAC address. Check that the MAC shown in the box settings is the same as the one printed on the sticker on the box. If the portal shows a different MAC, or the box does not load, use the MAC from the sticker — it is the address your box was supplied with. Keep the box connected to the internet while it registers.

Step 6: Check the Channels and the Program Guide (EPG)

Once the portal loads, your channels should appear in the Live TV list. Open the program guide (EPG) and check that programme names and times show for your channels. If the guide is empty at first, wait a few minutes — it loads after the channels — or restart the app. Then try a channel, a movie, and a series to confirm everything plays.

Tips for a Smooth AVOV Setup

Use an ethernet cable if you can. A wired connection is steadier than Wi-Fi for live TV, and it avoids most buffering.
Type the portal address carefully. One wrong letter stops the box from connecting. Copy it from your login email, and check the address twice before you save it.
Keep the box updated. If the TVOnline app offers an update, install it before you set up the portal — updates can fix connection problems.
Write down your MAC address and portal URL. Keep them with your login email so you can set the box up again quickly after a reset.

Troubleshooting: Common AVOV Problems

“STB blocked” on screen: this means the portal does not accept your box. Check that you entered the portal URL exactly, that your plan is still active, and that the MAC in the box settings matches the sticker on the box. Restart the box and try again.
No channels load: check your internet connection, then check the portal URL and login details. Close the TVOnline app and open it again so it reloads the channel list.
Program guide (EPG) is empty: wait a few minutes after the channels load, then restart the app. The guide loads after the channels, and it can take a little while the first time.
Buffering or freezing: use an ethernet cable if possible, move the box closer to your Wi-Fi router, or restart your router and the box. If only one channel buffers, try another channel to see if the problem is limited to one stream.

Frequently Asked Questions

Where do I find my AVOV box’s MAC address?

It is printed on the sticker on the bottom or back of the box, and you can also find it in the box settings. The service uses this MAC address to identify your box when it connects to the portal.

What is the portal address for my AVOV box?

Your portal URL is in the login email sent to you after payment, with your Xtream Codes username and password. Enter it exactly as it is written in the TVOnline app’s portal settings.

Can I use the same login on my AVOV box and another device?

Yes, if your plan includes more than one connection. Choose 2 or 3 connections when you order if you want to watch on your AVOV box and another device at the same time. Each plan covers the number of connections you select at checkout.

Ready to Set Up Your AVOV Box?

You know how to connect your AVOV TVOnline, enter the portal address, and check your channels and program guide. Plug it in, follow the steps, and start watching 22,000+ live channels and 80,000+ movies and series.

Pro IPTV Masters

22,000+ live channels and 80,000+ movies and series, streamed in HD and 4K on the devices you already own.